Halp customers are unable to login with Slack

Incident Report for Halp

Resolved

Customers are now able to login to Halp
Posted Apr 09, 2024 - 13:58 UTC

Update

Login with Slack to Halp web is still broken. "Add to Slack" from JSM Chat and VA is fixed.
Posted Apr 09, 2024 - 08:40 UTC

Identified

Halp customers are not able to install the Assist Slack app. Fix identified, waiting on support from Slack. Also impacts JSM Chat customers installing the Assist Slack app.
Posted Apr 09, 2024 - 04:19 UTC
This incident affected: Halp Web.
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