Halp is experiencing a performance degradation

Incident Report for Halp

Resolved

This incident has been resolved.

Posted Nov 22, 2022 - 22:00 UTC

Monitoring

The issue has been identified and seems to be alleviating. We are monitoring the situation closely. Ticket creation and comment syncing may still be slower than usual

Posted Nov 22, 2022 - 20:10 UTC

Investigating

Comment syncing and ticket creation might fail or be slower than expected. We are investigating the issue

Posted Nov 22, 2022 - 20:01 UTC

This incident affected: Halp Web and Slack Apps/Integrations.